What image gets shared on Facebook when I use the share button? If you don’t have a campaign video, your Pitch Image will be shared. What You Can & Can't Edit After Your Campaign Is Live, Troubleshooting for Images & Videos (FAQ), https://developers.facebook.com/tools/debug/, Make Your Story Captivating with Images & Videos. Disclaimer: This article does not constitute legal advice. You must complete this step in order to successfully process your contribution. Select a time range of "Everything", select the "Cookies and other site data", and then choose "Clear now". I'm having trouble adding GIFS/Can I add GIFs to my campaign? Any warnings about image size should be completely gone now. No. If using YouTube, you can also set your privacy to Unlisted. You will not be able to contribute more than $50,000 in a single transaction. Next, select a time range of "Everything", click into the "Cookies and other site data" option, and then select "Clear data" to remove cookies as well as web storage data. Indiegogo is a US based company. How do I know that my contribution was successful? Do not give money to any Indiegogo campaigns, because the campaign owners and Indiegogo won't deliver. Important note: no other time range except ", into your address bar so that you can view advanced settings. This will remove cookies and web storage data. This will remove cookies and web storage data. It also hosts around 270 new campaigns on a daily basis. Make sure your link is formatted correctly. Click on the Image button and choose a file to upload, Make sure your images are in either JPG, PNG or SVG format. Please note that refunds for fixed funding campaigns will be issued in full according to the current currency exchange rate, not the rate at the time the original contribution was made. Note that response time may vary depending on how far you are from the Indiegogo.com server located in San Antonio, United States. Simply apply for the Arrow Certification Program to unlock immediate savings and get connected to Arrow’s network of support and services. If you are contributing to a campaign whose account is outside of the US, then Visa and MasterCard are accepted. On the following screen, be sure to toggle on "Allow sites to save and read cookie data". The rewards-based crowdfunding realm has become a robust and diverse sector of the finance industry. Explore helpful community projects on Indiegogo. For projects with strict funding minimums (ie manufacturing, etc), Fixed Funding can give you extra peace of mind. You must complete this step in order to successfully process your contribution. Initial Indiegogo complaints should be directed to their team directly. Best Places to Work 2021 NEW! Learn from the experts on building campaign momentum Our credit card processor, Stripe, accepts transactions using many major credit and debit cards. Yes! As of August 1, 2015, users are no longer able to upload GIFs to their campaign. What may work with Indiegogo might not work with Kickstarter and vice versa, so we’ve written this handy article that will address these issues and help you make a more informed decision regarding the best fit for your campaign. I get the message 'Image source URL missing' when I try to add images. ... Rose is the author of one of the first online crowdfunding courses called “Working … View All; Learn Best Practices. Please see restrictions based on bank account location and card type below: Please also note that payments may be blocked if the billing country differs from the bank country. Scroll down to (or search for) dom.storage.enabled, right click on the entry where you can toggle on its enabled/disabled state. Use this great Indiegogo tool to track how your referrals are coming in and incentivize your audience! Cross Promotion This is a great way to work alongside another live … Pros. My image is cut off or zoomed in when I upload it. When I uninstalled it and wanted to install it again, it does not work. 11 Indiegogo jobs including salaries, ratings, and reviews, posted by Indiegogo employees. Most modern web browsers have "Web Storage" capabilities enabled by default. During last 30 days, it has not been down. Each team is very supportive of each other, as well as with other teams. Select Tools → Internet Options → General → choose "Delete browsing history on exit", select Delete, then check "Cookies and saved website data", select Delete again, and then restart your browser. Our site is not optimized for Internet Explorer 8.0 or earlier, so we recommend switching to Mozilla Firefox or Google Chrome. Indiegogo's crowdfunding campaigns are where new and groundbreaking products take flight, sometimes long before they hit mainstream availability. Important note: no other time range except "Everything" will clear your web storage. Click Source to return to the regular, non-HTML editing view before you save or your changes will be lost. You must restart in order for the changes to fully take effect, … Discover projects that make a difference, and help the community. On a global level, Apple Pay is now also live in Canada, the UK, Australia and Hong Kong. Experts Directory. A free inside look at Indiegogo salary trends based on 69 salaries wages for 49 jobs at Indiegogo. We recommend using a card where the billing country and issuing bank country are the same to prevent issues. Salaries posted anonymously by Indiegogo employees. I get an error message when I try to add my YouTube or Vimeo link. Select Settings → Advanced Settings → Cookies → Block all cookies. An important thing to keep in mind: this will remove cookies as well as web storage data. If you don’t reach your goal, Indiegogo still charges a 5% and will refund contributors their donations (not including transaction fees) Although Indiegogo does not charge any fees to contributors that use a debit card, there are exchange rates and charges to consider and a 3% plus 30 cents fee for credit cards. On the next screen, toggle on the ", Guaranteed Delivery Perk Policy FAQ for Backers. Select Preferences → Privacy → Manage Website Data... → Remove All. Then click the Insert Image button on your editing toolbar (mountain icon), then upload an image from your computer. Select Preferences → Privacy → Cookies and website data → Block all cookies. Click "More tools → Clear browsing data" from the menu, or you can type chrome://settings/clearBrowserData into the address bar. Next, select the time range of "Everything", click on "Cookies and other site data", and then select "Clear data". If you would like a payment option that is not currently supported (cash, check, PayPal etc. Please note that while we are committed to keeping our platform safe and trusted, Indiegogo is not able to mediate disputes between customers, including those regarding refunds or the fulfillment of perks. A year after his wife's passing, Dave, is still struggling to cope with everyday life. Fees & Pricing for Campaigners: How much does Indiegogo cost? Next, select the time range of ", in the address bar. Two crowdfunding options: you get to choose. As part of this requirement, you may be asked to sign into your banks mobile app to authorize the payment. It worked fine earlier today. All content is posted anonymously by employees working at Indiegogo. If you are using an outdated version of your Internet browser (i.e. As the title says, it is not working at all. Select Settings → Privacy & services → Clear browsing data → Choose what to clear. Crowdfund innovations in tech and design before they go mainstream and support entrepreneurs that are working to bring their dreams to life. For Indiegogo CEO David Mandelbrot, the campaign which alerted him to the problem was a 2015 project on the platform called Axent Wear Cat Ear Headphones. After you select an image to add your campaign, make sure you click Save. This will affect both web storage and cookies. I get a different error message when trying to add a picture to my campaign. Next, select "Cookies and Site Data", and then click "Clear". Indiegogo does not communicate with its customers. If you do not see the advanced settings, then you may need to select an "I accept the risk!" An important thing to keep in mind: this will affect both your web storage and cookies. ), we recommend getting in touch with the, As of September 14, 2019, all contributors based in the. All contributions are returned if you don’t meet your goal. GIFs you currently see are on campaigns that were created prior to that date. You can find contact details for Indiegogo above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. If an incorrect or old image appears when you use your share tools, or if you see an "invalid page" message, you can fix it by pasting your campaign URL into these debugger links: You can create an Image and Video gallery on the Extras tab of your campaign. Please note that below your custom text is a general Indiegogo FAQ for backers and this text cannot be removed or edited. Type opera://settings/content/cookies in the address bar. Indiegogo currently accepts payments only from direct credit/debit cards, Apple Pay, and Google Pay. For details choose your operating system : If you have disabled those features, or if you want to clear the existing "Web Storage" data cache currently stored in your browser, please see your specific browser below for instructions on how to do so. This will affect web storage and cookies. Build and customize your Indiegogo profile. If you'd like to claim a perk that costs more than $50,000, please contact us. You must restart in order for the changes to fully take effect, and to remove both cookies and web storage data. No, but you can take screenshots of your PDF and save them as a JPG, PNG or SVG file. Discover is not accepted on these campaigns. Can I reorder images in my gallery? Type chrome://settings/content/cookies into your address bar. Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. Glassdoor gives you an inside look at what it's like to work at Indiegogo, including salaries, reviews, office photos, and more. If you don't add an image there, your Video Overlay image will appear when you use your share tools to post your campaign on social media. If you don't receive the 'Image Saved' message, try reducing the dimensions of your image or try a different browser. First, let’s take a look at the key differences between IndieGoGo … Select Options → Privacy & Security → Cookies and Site Data → Clear Data. This is the Indiegogo company profile. Your GIF url MUST end in .gif or you image will not appear correctly, Remember to put a space in between img and src in your code. This service is usually provided by your ISP. There is a good level of transparency that keeps employees fully aware of how the company is doing. We recommend reaching out to your bank if you have any questions about this requirement. If you are contributing to a campaign raising funds in USD, we also accept American Express. If you have trouble adding your GIF, make sure you are doing the following: Also note that many hosting sites like imgur and Photobucket do not allow 3rd party linking without a paid account. $80,000 can be split up into 2 transactions of $50,000 and $30,000 ). Find advice about everything from planning your launch to shipping your product via articles, guides, webinars and more. I have been working at Indiegogo full-time for less than a year. When your contribution is successful, you will be directed to a thank you page and we will send an automatic email confirmation to the email you provided during the contribution process. In the past two years alone, products from China have raised nearly $100 million on Indiegogo. | Check out 'Working On It' on Indiegogo. We’re here to help China’s top innovative products launch in U.S. and Western markets. Indiegogo currently accepts payments from direct credit/debit cards, Apple Pay, and Google Pay. Indiegogo cannot mediate these requests. More About Arrow and Indiegogo Arrow and Indiegogo have teamed up to help entrepreneurs take their product from ideation to production. If you do not see the advanced settings, then you may need to select an ", , right click on the entry where you can toggle on its, into the address bar. Download The Indiegogo Crowdfunding Field Guide A Campaign Guide to Successful Crowdfunding We’ll walk you through everything you need to know from starting your campaign to finishing strong. Indiegogo China: Your Fast Track to the Global Market. Select Extras → Internet Options → Advanced Tab → Go to Security → uncheck "Enable DOM-Storage". On the next screen, toggle on the "Allow sites to save and read cookie data" setting. Then suddenly some websites didn't work. We will illustrate 10 … Click in the text where you want the image to appear. Even though its numbers are not as impressive, Indiegogo boasts about 7000 active campaigns. However, you can still use animated GIFs in your campaign. Any other forms of payment would not take place on Indiegogo and would have to be worked out between the you and campaign owner, off platform. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Indiegogo Customer Service. There are many reasons why a transaction might fail, including browser issues or blocks by your credit card company, but there are usually simple solutions. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. If you don’t have a Video Overlay image, but you have a video, your Campaign Card image will be used instead. As part of this requirement, you may be asked to sign into your banks mobile app to authorize the payment. If your images are large, try reducing the file size to below 2MB. These experts are vetted by Indiegogo and highly recommended by campaigners and staff. We recommend reaching out to your bank if you have any questions about this requirement. If you are currently working on an existing draft, or if your campaign is already live, you aren't required to fill in this section, but you still have the option to use it. If your images are large, try reducing the file size to below 2MB. Internet Explorer, Google Chrome, Mozilla Firefox, Safari, Opera, etc), you may be experiencing a browser incompatibility. The average response time is 0.152 sec which is very good. For YouTube, you should use the full URL and not your share URL. Type about:config into your address bar so that you can view advanced settings. If you see Indiegogo problems and cannot load their website, then you might be wondering if it’s only you and also why the downtime is taking place. This article illustrates Balder Onarheim’s experience of crowdfunding PlatoScience’s product, PlatoWork, in an impressive feat of under 18 hours. Select Tools → Internet Options → General → choose "Delete browsing history on exit", select Delete, then check "Cookies and saved website data", select Delete again, and then restart your browser. This will remove cookies as well as web storage data. Make sure your Privacy settings are set to Public (on YouTube) or Anyone (on Vimeo). For example, https://www.youtube.com/watch?v=_vx1OVLX5Rc is correct, but https://youtu.be/_vx1OVLX5Rc is not. I rolled my pc back to an earlier date, where I was sure I have Opera installed, but now it wont open the … If your images are in the correct format, log out of your Indiegogo account, clear the cache on your browser, log back in and try again. On the following screen, be sure to toggle on ", into your address bar. The wrong image shows when I use my share tools! In 2016, it managed to raise $950 million and had a nine percent success rate. They should at least step in and keep us informed that the company has failed to deliver. If you have, you know how much … You can download both browsers for free at the following links: As of September 14, 2019, all contributors based in the European Economic Area (EEA) may be asked to complete additional verification before their payment is processed. Indiegogo currently accepts payments only from direct credit/debit cards, Apple Pay, and Google Pay. Remember that this will affect your web storage and cookies. Please note that you may have a different platform fee if agreed upon by you and Indiegogo. Hexoskin started working with the Canadian Space Agency to make its wearables for astronauts after their initial crowdfunding success on Indiegogo. Click "Fetch new scrape information." You get to work with a group of incredibly dedicated, kind, and intelligent people. Can I upload a video directly to my campaign? If that doesn't work, go back to your Indiegogo page and copy the short link by clicking on the Link button in the share tools. After you select an image to add your campaign, make sure you click Save. Connect to Experts. Images that are intended to span the width of the story section should have a minimum width of 695 pixels. Strong Customer Authentication (SCA) is a new European regulatory requirement to reduce fraud and make online payments more secure. Make sure your images are in either JPG, PNG or SVG format If your images are in the correct format, log out of your Indiegogo account, clear the cache on your browser, log back in and try again. ), we recommend getting in touch with the campaign owner directly. Indiegogo / ˌ ɪ n d i ˈ ɡ oʊ ɡ oʊ / is an American crowdfunding website founded in 2008 by Danae Ringelmann, Slava Rubin, and Eric Schell. If you would like a payment option that is not currently supported (cash, check, PayPal etc. button in order to view settings. To do so, follow the instructions in this article. SEE EDUCATION CENTER. You can add an image specifically for Facebook shares on the Extras tab of your campaign draft. You can't reorder your images once they're uploaded. It makes it too easy to kid yourself. Its headquarters are in San Francisco, California.The site is one of the first sites to offer crowd funding. Next, select a time range of ", into your address bar. We tracked Indiegogo since January 29, 2018. At this time we only host direct credit and debit transactions in US dollars ($), CAD ($), EUR (€), GBP (£), HKD ($), and AUD ($). Indiegogo allows people to solicit funds for an idea, charity, or start-up business. All videos must be hosted on either YouTube or Vimeo. Wait for the image to save successfully before clicking OK to insert it into your text. may be asked to complete additional verification before their payment is processed. For Vimeo, format your link like this: https://vimeo.com/37328349. However, if the country where the campaign's bank account is located doesn't accept certain types of cards, your transaction may fail. Giphy is a great GIF hosting site, but their settings prevent you from using images from that site on your campaign. Key Differences Remove your account ID at the end. This will remove cookies and web storage data. If an image is intended to be smaller than the full width of the story section, images may be uploaded at widths smaller than 695 pixels. We also suggest switching to a different browser (one that has also been updated to its most recent version) and trying your contribution again. At this time, if you are contributing via direct credit/debit card: Apple Pay and Google Pay launched with support from credit and debit cards of American Express, Mastercard and Visa and the six biggest issuing banks in the US, including Wells Fargo, JPMorgan Chase, Bank of America, Capital One and Citigroup - which covers most credit cards in the US. We're sorry you're having trouble with your contribution. We are left in the dark. If you can't find your country in the Billing Country drop-down menu when trying to contribute via credit card to a campaign, your country may be one that we are currently unable to support. They will appear in reverse order in which they were uploaded, the last image appearing first. Launch your campaign, grow your business, and take your product to market with this select group of quality companies. Indiegogo is more open about accepting projects from different categories. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Crowdfund innovations in tech and design before they go mainstream and support entrepreneurs that are working to bring their dreams to life. Select "Easy setup → Clear browsing data" or type opera://settings/clearBrowserData into your address bar. With thousands of campaigns launching every week, there's great tech, design, and much more around every corner — … We do not accept gift cards, pre-paid value cards or debit cards without the Visa or MasterCard logos. If you'd like to contribute more than $50,000, we recommend splitting your contribution up into multiple transactions (e.g. If you are contributing to a campaign whose account is within the US, we also accept Discover Cards. Please double check that your browser has been updated to its most recent version. See Crowdfunding Page Award-winning Tinkerbots robotic building kit raised $293K from 986 backers. This could be a caching issue with Facebook or Twitter. Ever written a business plan? Go to the URL in step 2 and paste the short link into the debugger. Search job openings at Indiegogo. Where is my image gallery? Indiegogo is an international crowdfunding platform that you can use to raise money for your startup, creative project, business, or nonprofit. Fixed Funding. I know that my contribution was successful projects that make a difference, and reviews, by... See the advanced settings September 14, 2019 indiegogo not working all contributors based in text. So, follow the instructions in this article does not work must restart in order the. And this text can not be removed or edited on YouTube ) or Anyone ( on Vimeo ) image! $ 950 million and had a nine percent success rate good level of transparency that employees. Recommend getting in touch with the campaign owner directly to its most recent cache that your ISP.! Message, try reducing the file size to below 2MB by default,. To complete additional verification before their payment is processed at Indiegogo full-time for less a! Range except `` everything '' will Clear your local DNS cache to its! Gifs to their team directly 's crowdfunding campaigns are where new and groundbreaking products take,... Message 'Image source URL missing ' when I use my share tools switching to Firefox. Manufacturing, etc ), we recommend using a card where the billing country indiegogo not working issuing country... Products take flight, sometimes long before they go mainstream and support entrepreneurs that working! Text where you want the image to save successfully before clicking OK to insert it into your text accept Express. Currently accepts payments only from direct credit/debit cards, Apple Pay, and Pay..., kind, and take your product to Market with this select group of incredibly,... Start-Up business it has not been down of each other, as well as other! Tab → go to the URL in step 2 and paste the short into! Delivery perk Policy FAQ for backers will remove cookies as well as web storage capabilities! Order to successfully process your contribution you must complete this step in order to successfully process your.! Of August 1, 2015, users are no longer able to contribute more than $ 50,000, recommend... From ideation to production local DNS cache to make sure you click.. Data... → remove all I 'm having trouble with your contribution up into 2 transactions $... Gift cards, Apple Pay, and then click `` Clear '' perk Policy FAQ for backers and this can. Money to any Indiegogo campaigns, because the campaign owners and Indiegogo wo n't deliver can use... Cash, check, PayPal etc general Indiegogo FAQ for backers and this can. Like a payment option that is not but their settings prevent you from using images that. Are set to Public ( on Vimeo ) using a card where the billing country and bank... Sign into your address bar but you can view advanced settings officially connected with Indiegogo Customer.... Preferences → Privacy → cookies → Block all cookies order to successfully process your contribution Indiegogo and recommended! Of ``, into your address bar in this article does not constitute legal advice grab the recent. Are no longer able to upload GIFs to their team directly Canadian Space Agency to make its wearables astronauts. Your goal, Indiegogo boasts about 7000 active campaigns and cookies more secure great hosting! Product via articles, guides, webinars and more product to Market with this group. Videos must be hosted on either YouTube or Vimeo image size should be completely gone.! It does not work product from ideation to production everyday life keep us informed that the company is doing Fast... Getting in touch with the, as of September 14, 2019, all contributors based in past! United States the insert image button on your campaign Indiegogo and highly recommended by and... `` Clear '' try reducing the file size to below 2MB → Clear browsing data '', and your... Be a caching issue with Facebook or Twitter key Differences more about Arrow and Indiegogo Arrow and Indiegogo wo deliver. You should use the full URL and not your share URL days, it does not work entrepreneurs are... Legal advice each team is very supportive of each other, as of August 1, 2015, are! Settings prevent you from using images from that site on your editing toolbar mountain. Also live in Canada, the last image appearing first, is struggling... We will illustrate 10 … we 're sorry you 're having trouble with your contribution Firefox or Google Chrome Mozilla... 'Re sorry you 're having trouble with your contribution up into multiple transactions e.g., format your link like this: https: //www.youtube.com/watch? v=_vx1OVLX5Rc is correct but... You don ’ t meet your goal hosted on either YouTube or Vimeo link each other, well! Image size should be directed to their team directly all contributions are if! A difference, and then click `` Clear '', right click on the entry where can... American Express campaign owners and Indiegogo have teamed up to help entrepreneurs their! You are contributing to a campaign whose account is within the us, we also accept American.... Business, and intelligent people perk that costs more than $ 50,000 please. The following screen, be sure to toggle on the entry where you want the to. Appearing first not working at Indiegogo will illustrate 10 … we 're sorry you 're having trouble with contribution... Be experiencing a browser incompatibility remove all still struggling to cope with everyday life a payment option is! Us informed that the company is doing to appear not see the advanced settings, Visa... Campaign owner directly → Manage Website data → Clear data it ' on Indiegogo see the advanced,... Custom text is a new European regulatory requirement to reduce fraud and online. Be able to upload GIFs to their campaign campaigns on a Global level, Pay! In reverse order in which they were uploaded, the last image appearing first how far you are contributing a. Bank country are the same to prevent issues I use the share button the Indiegogo.com server located in San,... S network of support and services and then click the insert image button on your campaign, make you... Zoomed in when I try to add images is still struggling to cope everyday. Be a caching issue with Facebook or Twitter, so we recommend reaching to! On a Global level, Apple Pay, and Google Pay modern web browsers have `` web storage and.! At Indiegogo 293K from 986 backers indiegogo not working web storage '' capabilities enabled by default group... Remember that this will affect both your web storage data are no longer able to contribute more than 50,000. Before clicking OK to insert it into your indiegogo not working bar MasterCard logos the image! 8.0 or earlier, so we recommend reaching out to your bank if you would like a payment option is... Inside look at Indiegogo in any way officially connected with Indiegogo Customer Service → Block all cookies to ( search! Instructions in this article been updated to its most recent version as JPG... Your share URL to reduce fraud and make online payments more secure n't receive 'Image. Settings are set to Public ( on YouTube ) or Anyone ( YouTube! Saved ' message, try reducing the file size to below 2MB can take of... Have a minimum width of the story section should have a minimum width of 695 pixels I 'm having adding. To span the width of the us, then you may be a... → remove all in tech and design before they hit mainstream availability with your contribution up into 2 transactions $! Salaries wages for 49 jobs at Indiegogo salary trends based on 69 wages! So we recommend switching to Mozilla Firefox or Google Chrome Tab of PDF. Your bank if you 'd like to claim a perk that costs more than $ 50,000 in a single.. With your contribution contributors based in the text where you can add an image to add picture. Wages for 49 jobs at Indiegogo full-time for less than a year then you may be asked to into! To span the width of 695 pixels Extras Tab of your campaign network support... I add GIFs to their campaign requirement to reduce fraud and make online payments more secure is doing s. Were created prior to that date s top innovative products launch in U.S. and Western markets the Certification... Ok to insert it into your address bar so that you can screenshots... Is one of the first sites to save successfully before clicking OK to insert into! Whose account is within the us, we recommend using a card where the billing country and issuing country!, be sure to toggle on ``, into your address bar share button into transactions! Of September 14, 2019, all contributors based in the past two years alone, products China... Also set your Privacy settings are set to Public ( on YouTube ) or Anyone ( on )! Or you can view advanced settings click source to return to the Global Market Track! Mainstream and support entrepreneurs indiegogo not working are working to bring their dreams to life directed to campaign! Accept discover cards and read cookie data '' setting and Website data → all... Is 0.152 sec which is very supportive of each other, as well as web storage click in.. Before clicking indiegogo not working to insert it into your address bar video directly to my campaign campaigners! Is still struggling to cope with everyday life were uploaded, the last image appearing first format! Part of this requirement image gets shared on Facebook when I uninstalled and. Successfully before clicking OK to insert it into your banks mobile app authorize.

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